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Everyone now feels that Artificial Intelligence is unstoppable. Investors are flocking eagerly, expectations are sky-high, and demands to create a different future are spreading everywhere. For anyone who remembers the late nineties, this situation feels intensely ambiguous.
At that time, the internet ignited the dot-com revolution—an obsession fueled by big ideas, easy money, and skyrocketing valuations. When the dream burst in 2000, billions of dollars were lost and companies were decimated. However, the core idea proved correct—the internet did change people’s lives, just more slowly and in a more complex manner than predicted. There are important lessons to be drawn.
Evan Davis interviews Ernst Malmsten, founder and former CEO of boo.com, one of the most prominent startups of the dot-com era. From his primary position during that obsession and subsequent collapse, he shares what actually happened and what the current reality of Artificial Intelligence can learn from it.
Guests:
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Ernst Malmsten, Founder and former CEO of boo.com
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Gretchen Morgenson, business reporter at The New York Times during the dot-com bubble, currently senior business reporter at NBC News Investigations
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David Pringle, technology writer and former author for The Philadelphia Inquirer
Production Team:
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Presenter: Evan Davis
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Producer: Sally Abrahams
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Assistant Producers: Katie Morrison and Jack Young
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Sound: Dave O’Neill and Rod Farquhar
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Editor: Matt Willis
The Bottom Line is produced in collaboration with the United Kingdom Open University.
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